Shipping Policy – Lapnova
Thank you for shopping with Lapnova.com! We aim to provide a smooth and efficient shipping experience. Please review our shipping policy to understand how we handle orders, shipping, and delivery.
1. Shipping Time & Delivery
We offer several shipping options to meet your needs. Shipping times vary based on the shipping method selected and your location.
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Standard Shipping: Typically takes 3-7 business days (depending on location).
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Expedited Shipping: Typically takes 1-3 business days (available at checkout).
2. Order Processing
- Orders are processed Monday through Friday, excluding public holidays.
- Orders placed before 2:00 PM will typically ship the same day, while orders placed after that time will be processed the next business day.
- You will receive a confirmation email once your order has been processed, along with a tracking number to monitor your shipment.
3. Shipping Rates
Shipping rates are calculated based on your delivery address and the shipping method you select at checkout. You can view the shipping costs before completing your order.
Free Shipping
We offer free standard shipping on orders over a certain amount. The minimum required for free shipping is [Specify Amount].
4. International Shipping
At this time, we only ship to [Specify Countries or Regions]. We are working to expand our international shipping options.
Customs Duties & Taxes:
International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. These charges are determined by the destination country’s customs office and may be due upon delivery.
5. Shipping Delays
We strive to process and ship your order promptly. However, shipping delays may occur due to:
- Weather conditions
- Customs procedures (for international orders)
- High order volumes during peak seasons
We recommend tracking your order to stay updated on any potential delays.
6. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.
7. Order Tracking
Once your order has shipped, we will send you a tracking number via email. You can track your order through our shipping partner’s website or directly on Lapnova.com.
8. Damaged or Missing Items
If your order arrives damaged or items are missing, please contact our customer support team within 7 days of delivery. We will assist you in resolving the issue by either providing a replacement or issuing a refund.
📧 Email: [Support@lapnova.com]
9. Lost or Stolen Packages
Lapnova is not responsible for packages lost or stolen after delivery has been confirmed. If your package is marked as delivered but not received, please contact the carrier directly for assistance.
10. Customer Support
If you have any questions or concerns regarding shipping, please contact our customer support team:
📧 Email: [Support@lapnova.com]
We hope this helps you understand our shipping process! Thank you for choosing Lapnova.
📍 Lapnova – Delivering Your Tech Needs.