Order Cancellation
Order Cancellation Policy – Lapnova
At Lapnova, we strive to provide a seamless shopping experience. If you need to cancel an order, please review our cancellation policy below.
1. Cancelling an Order
- Orders can be canceled within 24 hours of purchase if they have not yet been processed or shipped.
- Once an order has been shipped, it cannot be canceled. In this case, you may request a return after receiving the item.
2. How to Cancel Your Order
To cancel your order, please contact our customer support team as soon as possible with your order number:
📧 Email: [support@lapnova.com]
3. Refund Process
- If your cancellation request is approved, a full refund will be processed to your original payment method within 5-7 business days.
- If the cancellation request is made after shipping, the refund will be processed once the item is returned in its original condition.
4. Exceptions
- Custom or special orders may not be eligible for cancellation.
- If an item is out of stock, we will notify you immediately and offer a full refund or an alternative product.
For any further questions, feel free to reach out to our support team.
📍 Lapnova – Hassle-Free Shopping, Every Time.