Order Cancellation Policy – Lapnova

At Lapnova, we strive to provide a seamless shopping experience. If you need to cancel an order, please review our cancellation policy below.

1. Cancelling an Order

  • Orders can be canceled within 24 hours of purchase if they have not yet been processed or shipped.
  • Once an order has been shipped, it cannot be canceled. In this case, you may request a return after receiving the item.

2. How to Cancel Your Order

To cancel your order, please contact our customer support team as soon as possible with your order number:
📧 Email: [support@lapnova.com]

3. Refund Process

  • If your cancellation request is approved, a full refund will be processed to your original payment method within 5-7 business days.
  • If the cancellation request is made after shipping, the refund will be processed once the item is returned in its original condition.

4. Exceptions

  • Custom or special orders may not be eligible for cancellation.
  • If an item is out of stock, we will notify you immediately and offer a full refund or an alternative product.

For any further questions, feel free to reach out to our support team.

📍 Lapnova – Hassle-Free Shopping, Every Time.

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