FAQs – Lapnova

1. Ordering & Payments

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, and other secure online payment options.

Q: Can I cancel my order after placing it?
A: Yes, orders can be canceled within 24 hours if they haven’t been processed or shipped. Contact our support team as soon as possible.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email to monitor your package in real time.

2. Shipping & Delivery

Q: How long does shipping take?
A: Standard shipping typically takes 3-7 business days, depending on your location. Expedited shipping options are also available at checkout.

Q: Do you ship internationally?
A: Currently, we ship within [Your Country/Region]. We are working on expanding international shipping soon!

3. Returns & Refunds

Q: What is your return policy?
A: You can return products within 30 days of delivery as long as they are in original condition. Visit our Returns Policy page for details.

Q: How long does it take to receive my refund?
A: Refunds are processed within 5-7 business days after we receive and inspect the returned item.

4. Product & Warranty

Q: Are your laptops brand new or refurbished?
A: We offer both new and professionally refurbished laptops that are fully tested and certified for quality.

Q: Do your products come with a warranty?
A: Yes! All our laptops come with a warranty. The duration depends on the product. Please check the product description for details.

5. Support & Contact

Q: How can I contact customer support?
A: You can reach us via:
📧 Email: [Support@lapnova.com]
💬 Live Chat: Available on our website

Didn't find the answer you're looking for? Contact us, and we’ll be happy to help!

📍 Lapnova – Your Trusted Laptop Partner.